Privacy Policy
Your privacy is protected by GDPR and German data protection laws
This privacy policy complies with the EU General Data Protection Regulation (GDPR). As a VPN service provider based in Belgium, we adhere to some of the strictest data protection laws in the world.
Information Collection (GDPR Article 13)
We collect minimal information required for service operation, with your explicit consent. This includes: email address and username for account management, and payment information for processing subscriptions. You can withdraw your consent at any time, this does mean we will no longer be able to provide our service.
Legal Basis (GDPR Article 6)
We process your data based on: explicit consent for account creation, contractual necessity for service provision, and legal obligations for financial records. We never process data beyond these purposes.
No-Logs Policy
We maintain a strict no-logs policy in accordance with GDPR Article 5(1)(c) - data minimization. We do not track, collect, or store any information about your online activities, including browsing history, traffic data, or DNS queries.
Data Security (GDPR Article 32)
Your data is protected using military-grade AES-256 encryption. We implement technical and organizational measures including encryption, access controls, and regular security assessments to protect your personal information.
Your Rights Under GDPR
You have the right to: access your data (Article 15), rectify incorrect data (Article 16), erase your data (Article 17), restrict processing (Article 18), data portability (Article 20), and object to processing (Article 21). Contact our DPO to exercise these rights.
Data Retention Policy
We retain your personal data only for as long as necessary to provide our services or comply with legal obligations. Account data is deleted within 30 days of account closure, in accordance with GDPR principles.
Third-Party Services
We use third-party services only for payment processing. These providers are GDPR-compliant and bound by Data Processing Agreements. They may only process your data for specified purposes.
International Data Transfers
Our servers are located in Germany (EU). Any data transfer outside the EEA is protected by Standard Contractual Clauses (GDPR Article 46) and additional safeguards to ensure GDPR compliance.
Contact Our Data Protection Officer
For privacy inquiries or to exercise your GDPR rights, contact our DPO: